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My Tools Option will not show, clear all, cancel, apply etc. Every Tab under Options is blank except "General"

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When I click on Tools, then Option, the pages are all blank. The only one that works is the General Tab. At the same time, the two options on the bottom of the General tab do not have text, just empty buttons. I first realized this when I tried to clear history and Cookies after I have been un able to SIGN OUT of my hotmail account on Fire Fox. Everytime I sign out, it signs me back in when I hit Hotmail

User Agent

Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; GTB6.4; AskTB5.4; BO1IE8_v1;ENUS)

When I click on Tools, then Option, the pages are all blank. The only one that works is the General Tab. At the same time, the two options on the bottom of the General tab do not have text, just empty buttons. I first realized this when I tried to clear history and Cookies after I have been un able to SIGN OUT of my hotmail account on Fire Fox. Everytime I sign out, it signs me back in when I hit Hotmail == User Agent == Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; GTB6.4; AskTB5.4; BO1IE8_v1;ENUS)

All Replies (1)

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Do you have that problem when running in the Firefox SafeMode? http://support.mozilla.com/en-US/kb/Safe+Mode Don't select anything right now, just use "Continue in SafeMode."

If not, see this: http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+theme...