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Firefox says I dont have permission to install update. I am the Admin. This is on a MAC

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Firefox says I dont have permission to install update. I am the Admin. This is on a MAC

yesterday

User Agent

Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_6_4; en-us) AppleWebKit/533.16 (KHTML, like Gecko) Version/5.0 Safari/533.16

Firefox says I dont have permission to install update. I am the Admin. This is on a MAC == yesterday == == User Agent == Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_6_4; en-us) AppleWebKit/533.16 (KHTML, like Gecko) Version/5.0 Safari/533.16

All Replies (2)

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same problem for me when upgrading to 3.6

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See http://kb.mozillazine.org/Installing_Firefox#Mac_OS_X ..... If you have Mac OS X 10.5 or newer then do this: Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html Trash the current Firefox application to do a clean reinstall. Install the new version that you have downloaded. Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.