https://support.mozilla.com/en-US/kb/Other+Firefox+support <br /> This forum and "chat" are your choices for getting Firefox support from Mozilla beyond the knowledgebase support articles. http://support.mozilla.com/en-US/kb/Bookmarks#Making_new_bookmarks You can also drag the "website image" from the URL bar or a Tab into the correct folder in the Bookmarks Sidebar {Ctrl + B}. You can drag the "website image" onto the Bookmarks Toolbar to save the new bookmark there. You can also drag the "website image" to the Bookmarks word on the Menubar, the bookmarks drop-down will open and then you can navigate to the folder where you want to save the new bookmark. With all three, the bookmark will be saved when you release the left mouse button.