Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox will not start up at all due to installing add on {e4a8a97b-f2ed-450b-b12d-ee082ba24781}

  • 2 replies
  • 9 have this problem
  • 5 views
  • Last reply by cor-el

vicariousgreen
vicariousgreen
more options

I think it may be due to me stupidly downloading XAMPP as well as MAMP and now Firefox won't open. It tries to restore all tabs at start up but goes straight to Mozilla crash report. I can't start it in safe mode because it won't even open. Tried downloading Firefox again but hasn't worked.

I think it may be due to me stupidly downloading XAMPP as well as MAMP and now Firefox won't open. It tries to restore all tabs at start up but goes straight to Mozilla crash report. I can't start it in safe mode because it won't even open. Tried downloading Firefox again but hasn't worked.

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
more options

Try manually removing that addon / extension.

http://kb.mozillazine.org/Extensions_Uninstall#Uninstalling_manually

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Greasemonkey?

See: