Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

background image(s) won't display on a website I created. IE will display.

  • 3 replies
  • 9 have this problem
  • 1 view
  • Last reply by cor-el

more options

I am the novice manager of my husband's website. I have made many changes to every page, including a new background. When I test the website on IE, the background displays. But when I test using Firefox, the background is white/blank. I've searched troublshooting info on the website but cannot seem to find an answer to fix this problem. I've cleared history/cache/cookies, rebooted, enabled images to display...the whole 9 yards. But it still does not display.

I am the novice manager of my husband's website. I have made many changes to every page, including a new background. When I test the website on IE, the background displays. But when I test using Firefox, the background is white/blank. I've searched troublshooting info on the website but cannot seem to find an answer to fix this problem. I've cleared history/cache/cookies, rebooted, enabled images to display...the whole 9 yards. But it still does not display.

All Replies (3)

more options

Can you post a link?

Did you check the "Tools > Page Info > Media" tab to see if the image shows there?

Are there errors in the Tools > Error Console about this problem?

Are there any backslashes '\' in the file path?

more options

I just made a change to the "tools/options/content/color" tab, and now it seems to work. I appreciate your reply. I hope this solves my problem. Thank you.

more options

You're welcome.

Yes, if the website's background- and text color is disabled then you do not see background images.