Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Addon screen appears everytime i start firefox 3.6.13 on my windows 7 pc

  • 3 replies
  • 1 has this problem
  • 9 views
  • Last reply by John99

more options

Addon message : 1 addon has been added appears every time I start firefox. It only started to appear when I upgraded to firefox 3.6.13 earlier this week. It is annoying to have it appear every time I start the firefox browser.

Addon message : 1 addon has been added appears every time I start firefox. It only started to appear when I upgraded to firefox 3.6.13 earlier this week. It is annoying to have it appear every time I start the firefox browser.

Chosen solution

The message will go away once you look at the new add-on from the message or from Tools-> Add-ons it is probably an upgrade to an existing Add-on, and possibly you need to make a decision as to whether it should be enabled or not.

Read this answer in context 👍 0

All Replies (3)

more options

Chosen Solution

The message will go away once you look at the new add-on from the message or from Tools-> Add-ons it is probably an upgrade to an existing Add-on, and possibly you need to make a decision as to whether it should be enabled or not.

more options

Thank you for the response. It corrected the problem. The problem was an add-on was trying to get into my Firefox, but it was for a version of the roboform toolbar that was newer than my current version. I jusat uninstalled it and poof, the problem is gone. Thank you again, John

more options

Glad to have helped.