Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox won't keep settings in tools/options

  • 1 reply
  • 5 have this problem
  • 1 view
  • Last reply by TonyE

more options

Whenever I set all the choices in tools/options and then turn off computer and come back later to reboot, all the settings including bookmarks are gone and I have to reset them all again.

Whenever I set all the choices in tools/options and then turn off computer and come back later to reboot, all the settings including bookmarks are gone and I have to reset them all again.

All Replies (1)

more options

You likely have a problem with the file that stores preferences, for details on fixing this issue see https://support.mozilla.com/kb/Preferences+are+not+saved

If the bookmarks are missing, see https://support.mozilla.com/kb/Lost+Bookmarks

Modified by TonyE