Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My laptop freezes up after starting firefox 4

  • 1 reply
  • 9 have this problem
  • 1 view
  • Last reply by gk9999

more options

Hi, i have a lenovo g560 laptop after i installed firefox 4 in the beta and final version the laptop freezes up for up to 20 minutes. Nothing is working, not even the mouse. I have windows 7 64bit version as my OS. I do not have the same problem with opera, IE9, Safari or Chrome. I even changed my antivirus, i had Kaspersky now i have avast the free version, still the same problem.

Hi, i have a lenovo g560 laptop after i installed firefox 4 in the beta and final version the laptop freezes up for up to 20 minutes. Nothing is working, not even the mouse. I have windows 7 64bit version as my OS. I do not have the same problem with opera, IE9, Safari or Chrome. I even changed my antivirus, i had Kaspersky now i have avast the free version, still the same problem.

All Replies (1)

more options

Thank you for posting! I have the same issue. Happened twice in the past two days and yes I have only been using Firefox 4 after the latest update just the past two days (version 3.6 had no problems). I have now removed Mozilla Firefox completely and hopefully the problem is indeed with the latest version of Firefox (version 4) . I am now using Chrome again. I will post again IF my Lenovo freezes.