Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

just installed 4 and began getting this b/4 the home page opens:what happened:TypeError: Components.classes['@mozilla.org/extensions/manager;1'] is undefined

  • 1 reply
  • 8 have this problem
  • 6 views
  • Last reply by TonyE

Grandpabear
Grandpabear
more options

I just installed 4 and began getting this error message

TypeError: Components.classes['@mozilla.org/extensions/manager;1'] is undefined

I click ok and the home page opens, what is causing this to happen?

I just installed 4 and began getting this error message TypeError: Components.classes['@mozilla.org/extensions/manager;1'] is undefined I click ok and the home page opens, what is causing this to happen?

All Replies (1)

TonyE
TonyE
  • Moderator
more options

That indicates that you are using an add-on that is not compatible with Firefox 4. For details of how to troubleshoot that see https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes