We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Simple Pass Identity Protection (finger print software) not working with Firefox 4.0 but did with 3.6.

  • 1 reply
  • 11 have this problem
  • 1 view
  • Last reply by TonyE

acts412sica
acts412sica
more options

We have a Windows 7 HP Pavilion laptop that has a fingerprint reader. Whenever we went to a website that was for logging into an account the protection software would pop-up and ask if I wanted to add for fingerprint access if it had not yet been added OR if it was already stored, I could scan my fingerprint and it would enter the password and login id for me. This is no longer occurring with 4.0.

We have a Windows 7 HP Pavilion laptop that has a fingerprint reader. Whenever we went to a website that was for logging into an account the protection software would pop-up and ask if I wanted to add for fingerprint access if it had not yet been added OR if it was already stored, I could scan my fingerprint and it would enter the password and login id for me. This is no longer occurring with 4.0.

All Replies (1)

TonyE
TonyE
  • Moderator
more options

The company that make the bioscanner for HP have abandoned it. For more details see https://support.mozilla.com/en-US/questions/799388