Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Images not loading or are gobbledygook

  • 3 replies
  • 1 has this problem
  • 11 views
  • Last reply by cor-el

melrowgo
melrowgo
more options

On a web page, many of the images are no longer displayed (blank space). Also, if I go to the URL of a specific image example, the image will display properly in IE but not in FF. In FF, I get gobbledygook example . Lastly, it appears that the little icons or avatars that appear next to a URL in the Navigation area no longer appear on my Bookmarks Toolbar example. Do I have a missing or malfunctioning plugin or addon?

Many TIA

On a web page, many of the images are no longer displayed (blank space). Also, if I go to the URL of a specific image [http://bit.ly/eai8A0 example], the image will display properly in IE but not in FF. In FF, I get gobbledygook [http://www.box.net/shared/csy10l8q6q example] . Lastly, it appears that the little icons or avatars that appear next to a URL in the Navigation area no longer appear on my Bookmarks Toolbar [http://www.box.net/shared/yr89r7x585 example]. Do I have a missing or malfunctioning plugin or addon? Many TIA

All Replies (3)

the-edmeister
the-edmeister
  • Moderator
more options

See this:
https://support.mozilla.com/en-US/kb/Images+or+animations+do+not+show

melrowgo
melrowgo Question owner
more options

Thanks for the reply, edmeister. I tried the things that were listed in the article but, unfortunately, with no success.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You get images displayed this way as text if they are received by Firefox a content type text/plain
It is possible that security software (firewall) is modifying the HTTP response headers to cause that to happen, so if the settings in Firefox are correct then check the advanced settings for Firefox in your security software.

Clear the cache and the cookies from sites that cause problems.

  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Appearance/Themes).

  • Don't make any changes on the Safe mode start window.

See: