Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Since getting the Firefox 4.0.1 update, my internet won't connect.

taftboy847
taftboy847
more options

My internet will not connect since I have gotten the 4.0.1 update. It just says "offline mode." My internet works on other browsers.

My internet will not connect since I have gotten the 4.0.1 update. It just says "offline mode." My internet works on other browsers.

All Replies (4)

rhondacurtsinger
rhondacurtsinger
more options

Same problem here. I used Firefox 100% of the time until the 4.0.1 update. Now it will not connect to the internet. I certainly prefer to use Firefox and hope this problem is correct quickly.

silkphoenix
silkphoenix
more options

Click on the Firefox button and go to: File and UNCHECK the "Offline" mode.

taftboy847
taftboy847 Question owner
more options

Thank you silkphoenix, I fiddled around with it for a long time yesterday, messing with the proxy settings and what not. I never thought to just uncheck that, it works now!

punanykillah07
punanykillah07
more options

I tried this but found my "offline" mode was already unchecked. So what next?