Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

New tabs won't open either after hitting the new tabs button or when using the files menu new tabs option

more options

When I try to open a new tab, nothing happens. New tabs will open from within a web site but not when I am trying to open a new one of my own.

When I try to open a new tab, nothing happens. New tabs will open from within a web site but not when I am trying to open a new one of my own.

All Replies (2)

more options

Uninstall the Ask toolbar and it should work again. There is a compatibility issue with the Ask toolbar and Firefox that prevents new tabs from being opened.

There are a couple of places to check for the Ask toolbar:

more options

Thanks Tony. Appreciate your help.

Steve G.