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i cannot get online using Firefox, i just get a unable to connect messeag.

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  • Last reply by JayGarcia

c.aguirre
c.aguirre
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when i try to get online by hitting my Firefox icon, i get a "unable to connect" message. it started when i downloaded the latest update, i had the same problem with my daughters Aser laptop and i had to use internet Explorer, and now it is happening to my laptop. i have been using Firefox forthe past 6 years, never a problem. So whats up now? .

when i try to get online by hitting my Firefox icon, i get a "unable to connect" message. it started when i downloaded the latest update, i had the same problem with my daughters Aser laptop and i had to use internet Explorer, and now it is happening to my laptop. i have been using Firefox forthe past 6 years, never a problem. So whats up now? .

All Replies (1)

JayGarcia
JayGarcia
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Try disabling your Firewall and if that worked, go into your Firewall settings and remove Firefox. Depending on your Firewall vendor, you might have to restart Firefox and/or restart your Firewall.