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ask.com will not allow me to go to firefox. how do i get rid of ask.com?

  • 2 replies
  • 2 have this problem
  • 9 views
  • Last reply by Jim51

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ask.com came as part of a game download. when i click on the mozilla icon i get ask.com as a search engine. For my purpose it is unusable. i deleted ask.com from my program files yet it still appears to be active. How do i eliminate it?

ask.com came as part of a game download. when i click on the mozilla icon i get ask.com as a search engine. For my purpose it is unusable. i deleted ask.com from my program files yet it still appears to be active. How do i eliminate it?

Modified by Jim51

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see [Problematic extensions - MozillaZine Knowledge Base] -- for removal look for ask.com and the directions are in the 4th column.