Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

On one website, Mozilla changes my password from capital letters to lower case, therefore, I cannot log in. How do I stop this problem. It does not happen with Explorer.

  • 1 reply
  • 5 have this problem
  • 2 views
  • Last reply by cor-el

mspknight
mspknight
more options

On one website, Mozilla changes my password from capital letters to lower case, therefore, I cannot log in. How do I stop this problem. It does not happen with Explorer.

On one website, Mozilla changes my password from capital letters to lower case, therefore, I cannot log in. How do I stop this problem. It does not happen with Explorer.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Make sure that you haven't saved Uppercase and Lowercase versions of that name and password.

Remove saved Password(s):

  • Tools > Options > Security: Passwords: "Saved Passwords" > "Show Passwords"