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firefox uninstalled but told to close firefox before installing newest version

  • 2 replies
  • 1 has this problem
  • 2 views
  • Last reply by mrtyb2

mrtyb2
mrtyb2
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Couldn't update firefox with error message sez close firefox before install. But firefox was not running. Tried a couple times. So I uninstalled old firefox; downloaded app 7. with google browser and still get same message that firefox needs to be closed when I try to install.

Couldn't update firefox with error message sez close firefox before install. But firefox was not running. Tried a couple times. So I uninstalled old firefox; downloaded app 7. with google browser and still get same message that firefox needs to be closed when I try to install.

All Replies (2)

David McRitchie
David McRitchie
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That's because Firefox never actually closed.

Terminate Firefox from the "Processes" tab of the Windows Task Manager not the "Applications" tab. Then select firefox.exc and use the right-click context menu to "End Process" or use the "End Process" button on the selected process.

See item #38 Closing Firefox Properly in

mrtyb2
mrtyb2 Question owner
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Thank you... worked like a charm!