We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I can't see the vertical scroll bar in the following website: http://livemanager.eurovision.edgesuite.net/fina/site/index.html; it diplay with no problem in IE. How can I fix it in Firefox?

  • 1 reply
  • 3 have this problem
  • 1 view
  • Last reply by cor-el

fddekker
fddekker
more options

The vertical scroll bar in the website does not show in Firefox. I have to open the site in IE to see all the available videos.

The vertical scroll bar in the website does not show in Firefox. I have to open the site in IE to see all the available videos.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

It is possible that the screen is too wide or too high and that the scroll bars fall off.
Open the system menu via Alt+Space and see if you can resize that window.
If that works then close Firefox (File > Exit/Quit) to save that setting.

See also:

If the above didn't help then see:

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).