Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Everytime I log in to Firefox I get the following message, how can it be corrected?

more options

Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [ISkypeFfExtension.Initialize]" nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: chrome://skype_ff_extension/content/browserOverlay.js :: <TOP_LEVEL> :: line 9" data: no

Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [ISkypeFfExtension.Initialize]" nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: chrome://skype_ff_extension/content/browserOverlay.js :: <TOP_LEVEL> :: line 9" data: no

All Replies (3)

more options

You can use Skype without the extension, that is what I might do. I would avoid having Skype up all the time as it will affect your machine usage to enable you and others to use Skype.

See https://support.mozilla.com/en-US/questions/882218


Please mark "Solved" one answer that will best help others with a similar problem -- hope this was it.

more options

Thank you, but I do not have Skype up at all.

more options

Then get rid of that Skype extension for Firefox.