Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Browser hijacked by Firefox help page

  • 2 replies
  • 3 have this problem
  • 1 view
  • Last reply by texasace00

texasace00
texasace00
more options

After the latest update every time I start my browser, this comes up..nothing can remove it....

http://www.mozilla.org/en-US/firefox/9.0.1/whatsnew/

After the latest update every time I start my browser, this comes up..nothing can remove it.... http://www.mozilla.org/en-US/firefox/9.0.1/whatsnew/

Chosen solution

Perform the suggestions mentioned in the following articles:

Check and tell if its working.

Not related to your problem but Update All your Firefox Plugins -> https://www.mozilla.org/en-US/plugincheck/

  • When Downloading Plugins Update setup files, Remove Checkmark from Downloading other Optional Softwares with your Plugins (e.g. Toolbars, McAfee, Google Chrome, etc.)
Read this answer in context 👍 0

All Replies (2)

Hasan
Hasan
more options

Chosen Solution

Perform the suggestions mentioned in the following articles:

Check and tell if its working.

Not related to your problem but Update All your Firefox Plugins -> https://www.mozilla.org/en-US/plugincheck/

  • When Downloading Plugins Update setup files, Remove Checkmark from Downloading other Optional Softwares with your Plugins (e.g. Toolbars, McAfee, Google Chrome, etc.)
texasace00
texasace00 Question owner
more options

Thanks for the reply. As an advanced user, I tried all of that and more. Seems like the update corrupted my mozilla, I deleted it and reinstalled it. No more hijacked page.