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Firefox want to update but it has already

  • 1 reply
  • 1 has this problem
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  • Last reply by Matt_G

sir.gwayne
sir.gwayne
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I have Firefox v3.6.26 but I keep getting reminders to upgrade to this version. When I do I then get a message saying almost finished... updating to current version. Nothing then happens. A while later the cycle begins again. Before I remove Firefox and go to Google, What is wrong?

I have Firefox v3.6.26 but I keep getting reminders to upgrade to this version. When I do I then get a message saying almost finished... updating to current version. Nothing then happens. A while later the cycle begins again. Before I remove Firefox and go to Google, What is wrong?

All Replies (1)

Matt_G
Matt_G
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Hi sir.gwayne,

You should take a look at the Knowledge Base article Update Firefox to the latest release. There is a lot of good information in there and some troubleshooting steps as well.

If that doesn't work, you might want to try installing a fresh copy of Firefox:

http://www.mozilla.org/firefox/new/

I would suggest that you first back up your personal information and bookmarks, just in case. You can find details in the article Back up and restore information in Firefox profiles.

Hopefully this helps!