Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

can't print web page with Firefox - can print with internet explorer

  • 1 reply
  • 2 have this problem
  • 15 views
  • Last reply by Matt_G

davec1
davec1
more options

Can't print web page with Firefox 10.01. Can print with Internet Explorer.

Print icon and print/print preview do not work.

Can't print web page with Firefox 10.01. Can print with Internet Explorer. Print icon and print/print preview do not work.

All Replies (1)

Matt_G
Matt_G
more options

Hi davec1,

Have you looked at the Knowledge Base article Fix printing problems in Firefox? There is some good troubleshooting information in there. I would suggest that you try resetting your print settings.

You could also try starting Firefox in Diagnose Firefox issues using Troubleshoot Mode. If you don't have the issue while all of your add-ons, extensions, and themes are disabled, you can try adding them back in one by one until you find the culprit. The Extensions and Themes Knowledge base article will help.

Hopefully this helps!