Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Anytime I go to Google mail the browser reverts to the following url: http://api.yontoo.com/getclientdata.ashx?key=null&id=bd36dea0-3ee3-4a96-a0c6-9e874bb4f071&

  • 4 replies
  • 33 have this problem
  • 1 view
  • Last reply by cor-el

shorty3862
shorty3862
more options

Every time I go to Google mail I am redirected to the following url: http://api.yontoo.com/getclientdata.ashx?key=null&id=bd36dea0-3ee3-4a96-a0c6-9e874bb4f071&loc=https%3a//plus.google.com/u/0/_/notifications/frame%3fsourceid%3d23%26hl%3den%26origin%3dhttps%253a%252f%252fmail.google.com%26jsh%3dm%253b%252f_%252fapps-static%252f_%252fjs%252fgapi%252f__features__%252frt%253dj%252fver%253dojdq3mbdcro.en.%252fsv%253d1%252fam%253d%21uchpbk-cnfmzrnlzsw%252fd%253d1%23pid%3d23%26id%3dgbsf%26parent%3dhttps%253a%252f%252fmail.google.com%26rpctoken%3d627808434%26_methods%3donerror%252coninfo%252chidenotificationwidget%252cpostsharedmessage%252csetnotificationwidgetheight%252cswitchto%252cnavigateto%252csetnotificationtext%252csetnotificationanimation%252chandleposted%252c_ready%252c_close%252c_open%252c_resizeme%252c_renderstart

I get the error when doing a Google search as well, this is the only thing that's displayed on the page: 00000061'^^^'#

This only happens with anything Google-related, I don't have problems with any other website. This is a brand new HD and Win7 install, less than a week old. I've run both malware and virus scans so that's not the issue. Also, I can access anything Google from Chrome and IE with no problems so it's not an issue with Google

Every time I go to Google mail I am redirected to the following url: http://api.yontoo.com/getclientdata.ashx?key=null&id=bd36dea0-3ee3-4a96-a0c6-9e874bb4f071&loc=https%3a//plus.google.com/u/0/_/notifications/frame%3fsourceid%3d23%26hl%3den%26origin%3dhttps%253a%252f%252fmail.google.com%26jsh%3dm%253b%252f_%252fapps-static%252f_%252fjs%252fgapi%252f__features__%252frt%253dj%252fver%253dojdq3mbdcro.en.%252fsv%253d1%252fam%253d%21uchpbk-cnfmzrnlzsw%252fd%253d1%23pid%3d23%26id%3dgbsf%26parent%3dhttps%253a%252f%252fmail.google.com%26rpctoken%3d627808434%26_methods%3donerror%252coninfo%252chidenotificationwidget%252cpostsharedmessage%252csetnotificationwidgetheight%252cswitchto%252cnavigateto%252csetnotificationtext%252csetnotificationanimation%252chandleposted%252c_ready%252c_close%252c_open%252c_resizeme%252c_renderstart I get the error when doing a Google search as well, this is the only thing that's displayed on the page: 00000061'^^^'# This only happens with anything Google-related, I don't have problems with any other website. This is a brand new HD and Win7 install, less than a week old. I've run both malware and virus scans so that's not the issue. Also, I can access anything Google from Chrome and IE with no problems so it's not an issue with Google

All Replies (4)

Hasan
Hasan
more options

Perform the suggestions mentioned in the following articles:

-> Start Firefox in -> Diagnose Firefox issues using Troubleshoot Mode to check if your add-ons/extensions are causing the problems.

Check and tell if its working.

Modified by Hasan

shorty3862
shorty3862 Question owner
more options

Most of this I'd already done and none of it worked, I'm still getting the same error.

Hasan
Hasan
more options

Perform the suggestions mentioned in the following articles:

Check and tell if its working.

Modified by Hasan

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Do a malware check with some malware scanning programs on the Windows computer.
You need to scan with all programs because each program detects different malware.
Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also: