Only have cache files in Profile folder
My laptop froze whilst using firefox and will no longer turn on. I have taken out the hdd to backup important files including my firefox profile. However, the profile folder only contains cache folders and nothing else. What has happened to my bookmarks information? I was running Firefox 14 on Windows 7.
Chosen solution
You did look in the wrong location (likely in Local Settings\Application Data).
This location is used for the cache and not for the main Firefox profile folder:
- C:\Documents and Settings\<user>\Local Settings\Application Data\Mozilla\Firefox\Profiles\<profile>\
The main profile folder is located here:
- C:\Documents and Settings\<user>\Application Data\Mozilla\Firefox\Profiles\<profile>\
If you didn't include this folder in the backup then I'm afraid that your personal data is lost.
- http://kb.mozillazine.org/Profile_folder_-_Firefox
- http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
All Replies (3)
Chosen Solution
You did look in the wrong location (likely in Local Settings\Application Data).
This location is used for the cache and not for the main Firefox profile folder:
- C:\Documents and Settings\<user>\Local Settings\Application Data\Mozilla\Firefox\Profiles\<profile>\
The main profile folder is located here:
- C:\Documents and Settings\<user>\Application Data\Mozilla\Firefox\Profiles\<profile>\
If you didn't include this folder in the backup then I'm afraid that your personal data is lost.
Thanks for this. My folder structure was slightly different, after clicking application data I had the choice of Roaming, Local and Locallow folders. I had incorrectly clicked through Local whereas in fact all my data was in the Roaming folder.
You're welcome
Sorry about the wrong file paths.
I looked at the system details list for your Windows version (XP) and missed that the problem was on a computer with Windows 7.