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The reset password sight does not reset my password

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  • 6 have this problem
  • 2 views
  • Last reply by cor-el

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FireFox stopped accepting my master password. I tried the reset my password sight but it will not reset my password.

FireFox stopped accepting my master password. I tried the reset my password sight but it will not reset my password.

Chosen solution

If using the chrome url (chrome://pippki/content/resetpassword.xul) doesn't work then delete the key3.db and signons.sqlite files in the Firefox profile folder.

You lose all stored passwords if you use the chrome URI or delete signons.sqlite and key3.db to reset the Master Password.
You need to set a new Master Password.

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Chosen Solution

If using the chrome url (chrome://pippki/content/resetpassword.xul) doesn't work then delete the key3.db and signons.sqlite files in the Firefox profile folder.

You lose all stored passwords if you use the chrome URI or delete signons.sqlite and key3.db to reset the Master Password.
You need to set a new Master Password.

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That solved my password problem. I appreciate the help. Thank you very much and thank you FireFox for the best alternative to Internet Explorer. Thanks, again.