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I see contact list on left, but no e-mail and have to use Explorer. I don't like Explorer. Please help

  • 3 replies
  • 1 has this problem
  • 3 views
  • Last reply by cor-el

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On my mail page, I saw a vertical gray bar and moved it to the right. For days now, I can see left column with inbox, drafts, folders, etc. But where my e-mail used to be, it is blank. Also, just before this all the little boxes where I could check my e-mails, disappeared. When I use Explorer I can get to my mail, but I don't like Explorer. I want Firefox back.

On my mail page, I saw a vertical gray bar and moved it to the right. For days now, I can see left column with inbox, drafts, folders, etc. But where my e-mail used to be, it is blank. Also, just before this all the little boxes where I could check my e-mails, disappeared. When I use Explorer I can get to my mail, but I don't like Explorer. I want Firefox back.

All Replies (3)

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Opening in the sidebar is the default for bookmarks that are created via a link or button on a website.
You can check the Properties of a bookmark via the right-click context menu in the sidebar (Ctrl+B; Cmd+B on Mac).
In the Bookmarks Manager (Bookmarks > Show All Bookmarks) you can click the More button in the Details pane at the bottom right.
Make sure that "Load this bookmark in the sidebar" is not selected.

Modified by cor-el

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I can click on and see All bookmarks, but do not see a More button or Details pane at bottom right. I didn't think bookmarks is the problem, but my e-mail list. I click on inbox, sent, etc and get nothing .

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Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (MAC)

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.