Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Application Basics Name Firefox Version 16.0.2 User Agent Mozilla/5.0 (Windows NT 6.1; rv:16.0) Gecko/201

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

more options

The mian problem is that my firefox hangs when I am going to watch videos such as on Youtube after that when I minimize the firefox then it become ok for some time and then again hangs. Please help me how I can solve this problem because I dont like other browsers and I am using firefox for years but this problem started few days ago.

The mian problem is that my firefox hangs when I am going to watch videos such as on Youtube after that when I minimize the firefox then it become ok for some time and then again hangs. Please help me how I can solve this problem because I dont like other browsers and I am using firefox for years but this problem started few days ago.

All Replies (1)

more options

You can check for problems caused by recent Flash updates and try these:

  • disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer if installed
  • disable protected mode in Flash 11.3 and later
  • disable hardware acceleration in the Flash plugin
  • downgrade the Flash player to version 10.3 or 11.2