We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

In version 16 and 17, I can't open a list box from a site, but with version 15 (and bellow) that works just fine.

  • 2 replies
  • 1 has this problem
  • 5 views
  • Last reply by cor-el

aacastro1
aacastro1
more options

In a site I have a box, with a list of values, but in version 16 and 17 I can´t open that. Version 15 and bellow didn't have any problems to open the list of values.

In a site I have a box, with a list of values, but in version 16 and 17 I can´t open that. Version 15 and bellow didn't have any problems to open the list of values.

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
more options

URL of that website?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Any errors in the Web Console (Web Developer > Web Console;Ctrl+Shift+K) or Error Console?

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.