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automatic links to you tube

  • 1 reply
  • 3 have this problem
  • 3 views
  • Last reply by Andrew

I_HATE_IE
I_HATE_IE
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i installed v 19, and ever since, I've seen automatic redirect links to you tube whenever I try to login to my gmail account. I called google gmail support and the fellow had me uninstall firefox v. 19 -- and tried to get me to use GOOGLE (spware) CHROME! I said NO #$&*(&$ way!

So, what is the problem here? I don't have a you tube account or a google+ account, yet when I used v19.0, it redirects me to you tube THEN loads gmail. does the v.19.02 fix this?

i installed v 19, and ever since, I've seen automatic redirect links to you tube whenever I try to login to my gmail account. I called google gmail support and the fellow had me uninstall firefox v. 19 -- and tried to get me to use GOOGLE (spware) CHROME! I said NO #$&*(&$ way! So, what is the problem here? I don't have a you tube account or a google+ account, yet when I used v19.0, it redirects me to you tube THEN loads gmail. does the v.19.02 fix this?

All Replies (1)

Andrew
Andrew
  • Moderator
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Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:


  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

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