Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

High memory usage flashplayer

  • 9 replies
  • 15 have this problem
  • 5 views
  • Last reply by niterobin

sherringbone
sherringbone
more options

Hi Everyone

I’m running Window 7 on an i7-3770 with 16GB RAM.

Firefox 20.0.1

Shockwave Flash11.7.700.169

My problem is about memory usage when viewing flash content in Firefox. With one Youtube video running, Working Set Memory for the Flashplayer plugin in Windows Task Manager is pretty stable at around 100K.

PHYSICAL memory, however, which is given at the bottom of the Task Manager window, steadily increases, and after watching videos for two hours has risen to 70%-80%, causing Windows to slow down greatly.

After shutting down the plugin in Task manager ( which often takes a minute or more) physical memory goes back down to around 17% and the computer becomes usable again. 

Any idea what’s going on here? Is this a problem with Flash, FF, Windows 7 or something else?


Thanks


Simon

Hi Everyone I’m running Window 7 on an i7-3770 with 16GB RAM. Firefox 20.0.1 Shockwave Flash11.7.700.169 My problem is about memory usage when viewing flash content in Firefox. With one Youtube video running, Working Set Memory for the Flashplayer plugin in Windows Task Manager is pretty stable at around 100K. PHYSICAL memory, however, which is given at the bottom of the Task Manager window, steadily increases, and after watching videos for two hours has risen to 70%-80%, causing Windows to slow down greatly. After shutting down the plugin in Task manager ( which often takes a minute or more) physical memory goes back down to around 17% and the computer becomes usable again. Any idea what’s going on here? Is this a problem with Flash, FF, Windows 7 or something else? Thanks Simon

All Replies (9)

rupam
rupam
more options

As far as I as think, the problem might be caused by both FF and Windows 7. Can you give the processor speed ? That might help to pin-point the problem.

sherringbone
sherringbone Question owner
more options

Hi.

I’m running Window 7 on an i7-3770 with 16GB RAM

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Try to disable hardware acceleration in Firefox.

Boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.

rupam
rupam
more options

Start > Right Click on Computer > Properties

In the window that opens, you will find Processor: under the heading of System.

Write down the entire information after :

sherringbone
sherringbone Question owner
more options

@ kmrupam: 3.40Ghz

@ cor-el disabling hardware acceleration didn't help unfortunately.


Thanks

Simon

rupam
rupam
more options

Then I presume that the problem is with the flash player. Re-install it and see if that helps.

sherringbone
sherringbone Question owner
more options

I was advised by someone on Adobe's Flashplayer forum to try running flash content with protected mode disabled; this seems to have solved my memory problem.

I'm still waiting to hear back from them whether there are any security concerns with having protected mode disabled.


Simon

niterobin
niterobin
more options

I have the same problem running Firefox 18.0.2 on Kubuntu 12.04.2. Full-screen Flash will use more and more memory.

My PC is:

AMD Phenom 2 3.0 GHz, 8 GB DDR2 RAM, Nvidia GTX-460 graphics card.

niterobin
niterobin
more options

Further to my earlier post, the tip by cor-el to disable hardware acceleration has fixed this.

Thanks! :-)