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Firefox version 22 screen tearing issue with video

  • 7 replies
  • 23 have this problem
  • 2177 views
  • Last reply by cor-el

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So I've updated to Firefox 22 and have recently started noticing this really annoying screen tearing issue when scrolling. its only when i use Firefox sometimes it happens when I'm watching videos sometimes it just happens on normal every day pages. I've tried to duplicate this issue in other browsers (Chrome) and it just only seems to happen with Firefox. anyone else experienced this and knows how to stop it? kinda annoying

So I've updated to Firefox 22 and have recently started noticing this really annoying screen tearing issue when scrolling. its only when i use Firefox sometimes it happens when I'm watching videos sometimes it just happens on normal every day pages. I've tried to duplicate this issue in other browsers (Chrome) and it just only seems to happen with Firefox. anyone else experienced this and knows how to stop it? kinda annoying

All Replies (7)

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Hello,

Try Firefox Safe Mode to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.

(If you're not using it, switch to the Default theme.)

  • You can open Firefox 4.0+ in Safe Mode by holding the Shift key when you open the Firefox desktop or Start menu shortcut.
  • Or open the Help menu and click on the Restart with Add-ons Disabled... menu item while Firefox is running.

Once you get the pop-up, just select "'Start in Safe Mode"

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.

To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.

Thank you.

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ok well i'm not sure how long its going to take before i report this as solved or not. It doesn't happen all the time it seems to come and go as it likes. So i guess i'll just use safe mode for a week or so and get back to you. Thanks for the suggestion

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Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

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Hey, I have the same issue. except for it when you load a youtube video or anything using Adobe Flash Player. Its REALLY annoying and i feel like im going to have a seizure.

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its only with firefox as well

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I did the reset thing and nothing.

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Try to disable hardware acceleration in Firefox.

You can check for problems with current Flash plugin versions and try these:

  • disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer if installed
  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)
  • disable hardware acceleration in the Flash plugin