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Crash ID: bp-1b139e3f-a5fb-4160-b5c7-fa2a22131016

  • 1 reply
  • 2 have this problem
  • 6 views
  • Last reply by cor-el

Jaymes
Jaymes
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Firefox continuously crashes. Same problem yesterday- uninstalled/re-installed- OK for a couple of times then same problem MS Vista on Dell E521 machine

Firefox continuously crashes. Same problem yesterday- uninstalled/re-installed- OK for a couple of times then same problem MS Vista on Dell E521 machine

Chosen solution

That is a problem with Trusteer Rapport [@ tanzanlight.dll@0x125a7 ]

Try to update or uninstall and reinstall Trusteer Rapport and if that doesn't help then disable/stop the program for now. 

Start Menu > Programs > Trusteer Rapport > Stop Rapport
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cor-el
cor-el
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  • Top 10 Contributor
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Chosen Solution

That is a problem with Trusteer Rapport [@ tanzanlight.dll@0x125a7 ]

Try to update or uninstall and reinstall Trusteer Rapport and if that doesn't help then disable/stop the program for now. 

Start Menu > Programs > Trusteer Rapport > Stop Rapport