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how can I delete snap.do?

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  • 21 have this problem
  • 2 views
  • Last reply by user633449

Brian_Palmer76
Brian_Palmer76
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After downloading "Photoscape" I found that Snap.do came with it. I found out how to delete the program but subsequently it wouldn't let me access the internet. I got the message, "Proxy server is refusing connections. Firefox is configured to use a proxy server that is refusing connections." I restored to default and now have Firefox back, but am concerned that Snap.do is still in the background. How can I completely delete it?

After downloading "Photoscape" I found that Snap.do came with it. I found out how to delete the program but subsequently it wouldn't let me access the internet. I got the message, "Proxy server is refusing connections. Firefox is configured to use a proxy server that is refusing connections." I restored to default and now have Firefox back, but am concerned that Snap.do is still in the background. How can I completely delete it?

All Replies (1)

user633449
user633449
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Do the Following:

Update to Firefox 25 Update Firefox to the latest release

Reset Firefox Refresh Firefox - reset add-ons and settings

Scan for malware, Troubleshoot Firefox issues caused by malware