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I am using Mac running OS X Mavericks (10.9.1) and Firefox 26. Two finger scroll down is not working all of a sudden only with Firefox.

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  • 166 have this problem
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  • Last reply by lancer1993

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Hardware : Macbook Pro Operating System : OS X Mavericks v10.9.1 Browser : Firefox v26.0

All of a sudden, two finger scrolls doesn't work. Thats only when I am within Firefox Window. Everywhere it just works great. I got NO scroll bars at the edges of browser(Firefox) too. No way of proper browsing other than switching to Safari.

Request to fix this asap.

Thanks.

Regards, Raja Gopal M

Hardware : Macbook Pro Operating System : OS X Mavericks v10.9.1 Browser : Firefox v26.0 All of a sudden, two finger scrolls doesn't work. Thats only when I am within Firefox Window. Everywhere it just works great. I got NO scroll bars at the edges of browser(Firefox) too. No way of proper browsing other than switching to Safari. Request to fix this asap. Thanks. Regards, Raja Gopal M

Chosen solution

@iamjayakumars:

Thanks for your response. But, I had it clearly mentioned that the SCROLL thing works great anywhere else other than when I am inside and using Firefox.

@support.mozilla.org:

I am unsure neither the cause for the problem nor how did it started working properly after application re-start.

Thanks.

Read this answer in context 👍 3

All Replies (9)

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Check your Trackpad settings in your MAC OS X 10.9.1

It works fine in my Mac OS X 10.9.1

Trackpad settings

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Chosen Solution

@iamjayakumars:

Thanks for your response. But, I had it clearly mentioned that the SCROLL thing works great anywhere else other than when I am inside and using Firefox.

@support.mozilla.org:

I am unsure neither the cause for the problem nor how did it started working properly after application re-start.

Thanks.

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Hello,

I am glad to hear that your problem has been resolved.

If you have not already, please mark this thread as solved by marking the solution.
This will help other users experiencing similar problems find help faster and more efficiently.

I hope you continue using our products and thank you for contacting Mozilla Support.

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I'm having the same problem but what I found was the scrolling on my iMac was it works until you try and swipe to go back a page. Then the only solution is the quit the program and restart it.

Spec is an Apple magic track Pad on my iMac with OS X 10.9.

I'm currently using FireFox v25 but the same issue is in v27.0.1.

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Well, it's a month since the last message here, I just upgraded FF to 28.0 on my new Macbook Pro (Mavericks), and the scrolling problem still exists. It works when I restart FF, but after about a second, it fails, and never works again until the next restart.

It's made especially difficult by the bizarre misbehavior of the window's scrollbars. They only seem to appear randomly, seemingly triggered by attempts to do a 2-fingered scroll. If I can get the pointer over the scrollbar and pressed in time, I just might get a working scrollbar, but there's only about a 1-second window, and it's really tricky to get the pointer there and click on the trackpad before the scrollbar disappears again.

The up/down keys do work, but this is extremely slow, and I can't find any way to speed it up. So all three different methods of scrolling mostly fail with FF on this machine.

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MacBook 10.9.2 Firefox 28; I also have no two fingers scroll on Firefox, which messes up Auto-Scroll setting as the action of the above scroll no longer reveals the scroll bar. I have set sys pref general from Auto to Always, so that I can click on the in the revealed scroll bar and drag scroll up & down with another finger. Hope this bug is sorted soon as the Mac trackpad is an important part of its intuitive working.

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I think I have figured out a workaround to this issue. I am having the same problem running firefox 30.0 on a macbook with OS X 10.9.3. When I have firefox open, I can two finger scroll up and down the page just fine. However when I try and use the two finger 'swipe' to go forward or back, all of a sudden I can can't scroll up and down anymore.

To work around this, go into System Preferences > Trackpad > More Gestures and uncheck Swipe between pages. Close and re-open Firefox if needed and boom, scrolling up and down the page works every time.

So, boo, can't swipe forwards and backwards between pages, but I'll take scrolling over that any day. Firefox team, PLEASE FIX THIS!!!

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I had this problem last night OS X 10.9.3 with FF v30.0, weirdly it also appeared in Safari so I'm not sure if it is a FF issue or something else. Maybe FF is causing the problem, which its then passing on to other software?

I also noted an issue with pinch zoom in Maps and iPhoto.

Right now it seems to be all working again, zoom, swipe and scroll.

But either way this needs to be fixed ASAP so it doesn't come up again!