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Delete does not delete messages

  • 1 reply
  • 2 have this problem
  • 9 views
  • Last reply by christ1

dadamavi
dadamavi
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Starting on 03/20/2014, the Delete button no longer works either in the message or view pane. Selecting the message and hitting the Delete button on my keyboard has no effect either. If I have not read the selected message, it will change to un-read but not delete it. I can move messages to folders except for Trash.

I removed and reinstalled Thunderbird but when I opened it for the first time, all my setting remained as if I never deleted it.

My PC is running Windows 7

Thunderbird version is 24.4.0

Starting on 03/20/2014, the Delete button no longer works either in the message or view pane. Selecting the message and hitting the Delete button on my keyboard has no effect either. If I have not read the selected message, it will change to un-read but not delete it. I can move messages to folders except for Trash. I removed and reinstalled Thunderbird but when I opened it for the first time, all my setting remained as if I never deleted it. My PC is running Windows 7 Thunderbird version is 24.4.0

All Replies (1)

christ1
christ1
  • Top 25 Contributor
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You possibly have a corrupted folder. First create a full backup of your profile.

http://kb.mozillazine.org/Thunderbird_:_FAQs_:_Backing_Up_and_Restoring

Then try to rebuild the index file of the troubled folder. Right-click the folder - Properties - Repair Folder .