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Firefox won't load. how do I recover my bookmarks

  • 1 reply
  • 2 have this problem
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  • Last reply by Moses

Professor01
Professor01
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For some reason firefox has quit loading and I don't want to lose the multitude of bookmarks that I have. How do I rescue my bookmarks if I can't load firefox?

For some reason firefox has quit loading and I don't want to lose the multitude of bookmarks that I have. How do I rescue my bookmarks if I can't load firefox?

All Replies (1)

Moses
Moses
  • Moderator
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Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.

Does Firefox open then?

If not, you can retrieve your bookmarks from your Profile Folder

  • C:\Users\Moses\AppData\Roaming\Mozilla\Firefox\Profiles\xxxxxxxx,default
  • The file you want to make a copy of is places.sqlite

The x's refer to random characters.