Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Help! I was doing my normal thing when a script error showed up. Firefox froze. WHAT DO I DO?

  • 2 replies
  • 2 have this problem
  • 6 views
  • Last reply by cor-el

more options

Script error was: A script on this page may be busy, or it may have stopped responding. You can stop the script now, or you can continue to see if the script will complete.

Script: https://ajax.googleapis.com/ajax/libs/jquery/1.6.0/jquery.min.js:16

My Firefox has been frozen, and will not allow me to x out. All the options on the toolbar have disappeared as well.

Script error was: A script on this page may be busy, or it may have stopped responding. You can stop the script now, or you can continue to see if the script will complete. Script: https://ajax.googleapis.com/ajax/libs/jquery/1.6.0/jquery.min.js:16 My Firefox has been frozen, and will not allow me to x out. All the options on the toolbar have disappeared as well.

All Replies (2)

more options

It sounds as though the page had Firefox going in circles. I'm not sure there is any way to kill just the problem tab. You probably need to force quit Firefox.

more options

Try to open a new window if you keep having problem with the window that crashed or hanged and lcose the problematic window.