Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox wont allow me to download any Add-Ons after doing a reset

  • 2 replies
  • 3 have this problem
  • 5 views
  • Last reply by FredMcD

more options

Even after doing a reset on FireFox I still can't download any add-ons and I am not told as to why I can't download them or how to fix the problem

Even after doing a reset on FireFox I still can't download any add-ons and I am not told as to why I can't download them or how to fix the problem

All Replies (2)

more options

Are you trying to install from the Add-ons site? For example:

https://addons.mozilla.org/firefox/addon/google-translator-for-firefox/

Do you get an error message?

more options

Go to Mozilla.org and get the full installer. Then try again.