services.addons.mozilla.org uses an invalid security certificate. The certificate is not trusted because no issuer chain was provided. (Error code: sec_error_un

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103 have this problem
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Last reply by cor-el

10 years ago

tkamish

18/4/14 05:18 ಪೂರ್ವಾಹ್ನ

I am unable to get to add-on in firefox version 28.0 ""This Connection is Untrusted

You have asked Firefox to connect securely to services.addons.mozilla.org, but we can't confirm that your connection is secure.

Normally, when you try to connect securely, sites will present trusted identification to prove that you are going to the right place. However, this site's identity can't be verified. What Should I Do?

If you usually connect to this site without problems, this error could mean that someone is trying to impersonate the site, and you shouldn't continue.

services.addons.mozilla.org uses an invalid security certificate. The certificate is not trusted because no issuer chain was provided. (Error code: sec_error_unknown_issuer)""

I am unable to get to add-on in firefox version 28.0 ""This Connection is Untrusted You have asked Firefox to connect securely to services.addons.mozilla.org, but we can't confirm that your connection is secure. Normally, when you try to connect securely, sites will present trusted identification to prove that you are going to the right place. However, this site's identity can't be verified. What Should I Do? If you usually connect to this site without problems, this error could mean that someone is trying to impersonate the site, and you shouldn't continue. services.addons.mozilla.org uses an invalid security certificate. The certificate is not trusted because no issuer chain was provided. (Error code: sec_error_unknown_issuer)""

Answer 1 · 2014-04-18 05:18:41

tkamish Question owner

18/4/14 05:22 ಪೂರ್ವಾಹ್ನ

I have delete the cert8.db no fix. I have uninstalled completely and rebooted and registries cleaned rebooted and re installed firefox version 28 same problem. no fix

This is everything https ....

Modified ಏಪ್ರಿಲ್ 18, 2014 05:29:34 ಪೂರ್ವಾಹ್ನ -0700 by tkamish

Answer 2 · 2014-04-18 05:18:41

cor-el

Moderator
Top 10 Contributor

18/4/14 07:59 ಪೂರ್ವಾಹ್ನ

Can't you go to https://addons.mozilla.org/ ?

Are you using an extension like HTTPS Everywhere that forces a secure connection?

You can remove all data stored in Firefox from a specific domain via "Forget About This Site" in the right-click context menu of an history entry ("History > Show All History" or "View > Sidebar > History") or via the about:permissions page.

Using "Forget About This Site" will remove all data stored in Firefox from that domain like bookmarks, cookies, passwords, cache, history, and exceptions, so be cautious and if you have a password or other data from that domain that you do not want to lose then make sure to backup this data or make a note.

You can't recover from this 'forget' unless you have a backup of the involved files.

It doesn't have any lasting effect, so if you revisit such a 'forgotten' website then data from that website will be saved once again.

Answer 3 · 2014-04-18 05:18:41

finitarry

18/4/14 08:01 ಪೂರ್ವಾಹ್ನ

https://support.mozilla.org/en-US/kb/connection-untrusted-error-message

Answer 4 · 2014-04-18 05:18:41

tkamish Question owner

20/4/14 02:18 ಪೂರ್ವಾಹ್ನ

Thanks Cor-el, but this is a new install with no data . I have done the steps but still did not help.

Thanks

Answer 5 · 2014-04-18 05:18:41

tkamish Question owner

20/4/14 02:22 ಪೂರ್ವಾಹ್ನ

Finitarry - thanks for the link unfortunate that did not help.

Answer 6 · 2014-04-18 05:18:41

finitarry

20/4/14 03:35 ಪೂರ್ವಾಹ್ನ

I am able to get addons by going to addons.mozilla.org. There is no "services." prefix before that address. I also have not seen that error message while getting addons.