Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Downloaded the "Firefox For MSN" ... HOW DO I TOTALLY DELETE IT??

more options

Using Firefox 29.0.1 with WinXP Pro, and my home page is msn.com.

Today, I downloaded and installed the new "Firefox For MSN" to check it out ... and I REALLY dislike it.

I was able to get my good old MSN homepage back by deleting the add-on and changing the "options" ... however, when I use the "Back" button to return to the MSN home page, the "Firefox For MSN" homepage RE-APPEARS!! How is this possible if the add-on was deleted?? I also emptied the caches, and re-started Firefox.

Obviously, files have to be deleted to get rid of this "Firefox For MSN".

Please advise! Thanks!

Using Firefox 29.0.1 with WinXP Pro, and my home page is msn.com. Today, I downloaded and installed the new "Firefox For MSN" to check it out ... and I REALLY dislike it. I was able to get my good old MSN homepage back by deleting the add-on and changing the "options" ... however, when I use the "Back" button to return to the MSN home page, the "Firefox For MSN" homepage RE-APPEARS!! How is this possible if the add-on was deleted?? I also emptied the caches, and re-started Firefox. Obviously, files have to be deleted to get rid of this "Firefox For MSN". Please advise! Thanks!

모든 댓글 (1)

more options

Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: This will cause you to lose any Extensions and some Preferences.

To Reset Firefox do the following: For Firefox 29.0 and above:

  1. Click the menu button New Fx Menu, click help Help-29 and select Troubleshooting Information.

Now, a new tab containing your troubleshooting information should open.

  1. At the top right corner of the page, you should see a button that says "Reset Firefox"Button reset. Click on it.
  2. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  3. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

글쓴이 iamjayakumars 수정일시