Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Firefox 29 either will not startup or stops responding immediately

  • 1 답장
  • 2 이 문제를 만남
  • 4 보기
  • 최종 답변자: Shinou

more options

I just downloaded the latest version of Firefox and immediately found it to be unstable; stopped responding 4 times within minutes of updating. Most of the time all I had to do was click Bookmarks and it would stop responding. Tried searching for help on here and tried a few things including clearing my cache, removing cookies and setting it clear history when it closes... etc

Now Firefox is completely unusable. Sometimes it won't start at all and when it does startup it immediately stops responding altogether. I have to force it to close by ending the processes. I have tried opening FF in safe mode, resetting it, uninstalling it and going back to ver 28, restarting my laptop... nothing works. Am assuming this is because it remembers my settings each time. I don't want to lose my bookmarks and extensions etc. so don't delete them along with uninstalling FF.

What can I do to fix this?

I just downloaded the latest version of Firefox and immediately found it to be unstable; stopped responding 4 times within minutes of updating. Most of the time all I had to do was click Bookmarks and it would stop responding. Tried searching for help on here and tried a few things including clearing my cache, removing cookies and setting it clear history when it closes... etc Now Firefox is completely unusable. Sometimes it won't start at all and when it does startup it immediately stops responding altogether. I have to force it to close by ending the processes. I have tried opening FF in safe mode, resetting it, uninstalling it and going back to ver 28, restarting my laptop... nothing works. Am assuming this is because it remembers my settings each time. I don't want to lose my bookmarks and extensions etc. so don't delete them along with uninstalling FF. What can I do to fix this?

선택된 해결법

Think I might've found a solution.

AppData/Roaming/Mozilla/Firefox/Profiles - went into the profile I currently use (left the default one alone) and removed the following: cookies.sqlite, cookies.sqlite-shm and cookies.sqlire-wal.

Then Firefox started normally and would respond, allowing me to return settings to what they were i.e deselecting 'Clear history when Firefox closes' which I've read is buggy in ver 29.

Firefox is now working normally and so far hasn't crashed.

문맥에 따라 이 답변을 읽어주세요 👍 0

모든 댓글 (1)

more options

선택된 해결법

Think I might've found a solution.

AppData/Roaming/Mozilla/Firefox/Profiles - went into the profile I currently use (left the default one alone) and removed the following: cookies.sqlite, cookies.sqlite-shm and cookies.sqlire-wal.

Then Firefox started normally and would respond, allowing me to return settings to what they were i.e deselecting 'Clear history when Firefox closes' which I've read is buggy in ver 29.

Firefox is now working normally and so far hasn't crashed.

글쓴이 Shinou 수정일시