Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

I am getting message "An error occurred while sending mail. The mail server responded: 5.7.1 Authentication Required." How do I fix this?

  • 5 답장
  • 30 이 문제를 만남
  • 4 보기
  • 최종 답변자: christ1

more options

For the past week I cannot send email. I receive email fine but when I try to send I get this message: An error occurred while sending mail. The mail server responded: 5.7.1 Authentication Required. Please verify that your email address is correct in your Mail preferences and try again."

I do not know where Mail Preferences is--I have looked for it. Please help or I will need to get another email platform since being able to send is as important as receiving.

Thank you.

For the past week I cannot send email. I receive email fine but when I try to send I get this message: An error occurred while sending mail. The mail server responded: 5.7.1 Authentication Required. Please verify that your email address is correct in your Mail preferences and try again." I do not know where Mail Preferences is--I have looked for it. Please help or I will need to get another email platform since being able to send is as important as receiving. Thank you.

모든 댓글 (5)

more options

Is your question about the Thunderbird email client?

Because this thread is in the Firefox support queue, and Firefox doesn't "do" email. Or is you question about webmail that you access through Firefox?

more options

My apologies, yes, my issue is with Thunderbird, that is where the email problem is.

more options

Moving to the Thunderbird product support queue.

more options

Does anyone have an answer to this problem so I can get my Thunderbird to work again? Please help!