Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

No longer can play https videos that people send me. I get the sound but not the picture

  • 5 답장
  • 2 이 문제를 만남
  • 1 보기
  • 최종 답변자: christ1

more options

When people send https videos to me I can no longer see them, the sound comes through but no picture. I can play pps and www. attachments but not the above.

When people send https videos to me I can no longer see them, the sound comes through but no picture. I can play pps and www. attachments but not the above.

모든 댓글 (5)

more options

Are you certain you're talking about Thunderbird?

What are 'https videos'?

And what are 'www. attachments'?

more options

Yes I'm using Thunderbird. https videos are videos that people send from the internet as attachments , the https. refers to the location site of those videos. www. are the same as above only a different location.

more options

Still doesn't make sense to me. Attachments are files attached to a message. But there are no https files, https is a protocol.
So I guess what you're talking about are links to https web sites.
Clicking a link is supposed to open the corresponding web site in a browser.

... the sound comes through but no picture.

So are you trying to view videos in a browser, and the browser is what's giving you problems?

more options

Possibly but on two other computers the same videos played with no problems. Something has changed on my computer. If this is the problem, how would I fix it?

more options

If your browser is Firefox, try to ask in the Firefox support forum.