Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Computer often hangs while "waiting for google-analytics.com" or other ad-oriented link, when trying to open pages.

more options

It doesn't happen for every page every time, but it's becoming really frequent. It always happens when opening my home page (toodledo). The hang can stick around for 10 secs, 20 or more, sometimes full minutes. It has yet to crash totally due to this. I have only 5 add-ons enabled, only 1 of which automatically opens. I run Avast frequently -- just did it yesterday & I'm still having this problem. I've also cleared recent history -- cookies, caches, browsing/history, form/search history, active logins -- still same problem. I'm updated to most recent version of Firefox & Mavericks OS.... I'm also having slow shut-down times & slow-wake-up times if I've put the computer on Sleep. Not sure if these are at all connected.

It doesn't happen for every page every time, but it's becoming really frequent. It always happens when opening my home page (toodledo). The hang can stick around for 10 secs, 20 or more, sometimes full minutes. It has yet to crash totally due to this. I have only 5 add-ons enabled, only 1 of which automatically opens. I run Avast frequently -- just did it yesterday & I'm still having this problem. I've also cleared recent history -- cookies, caches, browsing/history, form/search history, active logins -- still same problem. I'm updated to most recent version of Firefox & Mavericks OS.... I'm also having slow shut-down times & slow-wake-up times if I've put the computer on Sleep. Not sure if these are at all connected.

선택된 해결법

Greetings MeslissaRunnels

Have you attempted to run Firefox in Safe mode to see if the issue dissipates?

[[Troubleshoot Firefox issues using Safe Mode|https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode]]

Update us on the results, please. = )

문맥에 따라 이 답변을 읽어주세요 👍 1

모든 댓글 (2)

more options

선택된 해결법

Greetings MeslissaRunnels

Have you attempted to run Firefox in Safe mode to see if the issue dissipates?

[[Troubleshoot Firefox issues using Safe Mode|https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode]]

Update us on the results, please. = )

more options

HI, ClarkBrushes!

I just tried it in Safe (thanks for speedy response!), & it helped, more or less: in Safe, problem gone. I re-started the computer, re-started Firefox in regular mode: now I see the google-analytics message (which I never used to), but it flashes by & pages open with no hang.

I'll keep an eye out to see if it re-occurs, & if it does, I'll run through turning off hardware acceleration, resetting the theme, disabling & testing add-ons, etc, until I pinpoint the source of the problem. If I do end up doing that, I'll post results.

Thanks very much!