when I do my banking firefox won't let me print certain pages but does with the summary of activity
If I print the bank's icon firefox comes up with a message 'cant print' or something like that. The same happens when I go to File & press print preview - same firefox message. Although firefox allows me to print a summary of my day's activities, it will not let me print a given page in an account where the debit/credit amounts don't match my list & I want to check where the error is by printing up the page. Firefox never use to do this.
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Hi Maitai, Thank you for your question, I am sorry to hear that there is an issue with printing certain pages on your bank's website. I am happy to assist.
Please try the following troubleshooting mentioned in this knowledge base article:
I have also seen others ask:
- Can you click on the "Properties" box after you click "Print" from Firefox?
- http://kb.mozillazine.org/Problems_printing_web_pages
- If you clear the webpages and cookies stored from this site, then refresh the page, does the issue continue?
Please post back with your results, it can help other users.