Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Display issues with the hotmail site after os 10.9.4 mac update

more options

I updated to mac 10.9.4 this morning and since then there have been display issues with hotmail. Hotmail can still send / receive emails, the side menus all show, only the top menu options (white text on red background) are missing. I no longer have the NEW REPLY DELETE ARCHIVE JUNK SWEEP MOVE TO CATEGORIES buttons showing. The top left OUTLOOK.COM button is still there, as is the OPTIONS (just). All is well when I enter hotmail through Safari, no issues, but Firefox is my main browser!

Any help would be greatly appreciated!

I updated to mac 10.9.4 this morning and since then there have been display issues with hotmail. Hotmail can still send / receive emails, the side menus all show, only the top menu options (white text on red background) are missing. I no longer have the NEW REPLY DELETE ARCHIVE JUNK SWEEP MOVE TO CATEGORIES buttons showing. The top left OUTLOOK.COM button is still there, as is the OPTIONS (just). All is well when I enter hotmail through Safari, no issues, but Firefox is my main browser! Any help would be greatly appreciated!

선택된 해결법

When you have a problem with one particular site that worked normally before, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.

(1) Bypass Firefox's Cache

Use Command+Shift+r to reload the page fresh from the server.

Alternately, you also can clear Firefox's cache completely using:

"3-bar" menu button (or Firefox menu) > Preferences > Advanced

On the Network mini-tab > Cached Web Content : "Clear Now"

If you have a large hard drive, this might take a few minutes.

(2) Remove the site's cookies (save any pending work first). While viewing a page on the site:

  • right-click and choose View Page Info > Security > "View Cookies"
  • Tools menu > Page Info > Security > "View Cookies"

In the dialog that opens, you can remove your live.com cookies individually.

Then try reloading the page and logging in again. Does that help?

문맥에 따라 이 답변을 읽어주세요 👍 1

모든 댓글 (1)

more options

선택된 해결법

When you have a problem with one particular site that worked normally before, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.

(1) Bypass Firefox's Cache

Use Command+Shift+r to reload the page fresh from the server.

Alternately, you also can clear Firefox's cache completely using:

"3-bar" menu button (or Firefox menu) > Preferences > Advanced

On the Network mini-tab > Cached Web Content : "Clear Now"

If you have a large hard drive, this might take a few minutes.

(2) Remove the site's cookies (save any pending work first). While viewing a page on the site:

  • right-click and choose View Page Info > Security > "View Cookies"
  • Tools menu > Page Info > Security > "View Cookies"

In the dialog that opens, you can remove your live.com cookies individually.

Then try reloading the page and logging in again. Does that help?