I'm having an issue with urls in emails not coming in as hotlinks, and needing to cut and paste them to open.
I'm using Thunderbird and one category of emails I receive come when people fill out a form that includes a link to a set of google maps coordinates. If using Outlook, those coordinates, which come in the form of a url, can open with a click, as a hotlink. With Thunderbird, they only come as the url, not hotlinked, and I need to copy and paste to open them. I'd love to be able to just click to open the map in a browser, can anyone help me sort out how to make this happen? Using up-to-date versions of Thunderbird and Chrome as a browser on a Windows 7 machine.
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글쓴이 andytoom 수정일시
Thanks, I tried pretty much everything on that list (didn't do safe mode, or standard diagnotics bits suggested at the end, but didn't get results.
Well, until you've tried Safe Mode, your testing is somewhat incomplete and therefore inconclusive. The point is to check if the issue is caused by an add-on. If you don't check that, you're wasting our time and your own.
I use a "view source with" add-on to open recalcitrant links. For instance, today I mailed a link to a spreadsheet file on the fileserver at work to a colleague, and I found that the link in my "CC: to self" copy wouldn't open by clicking. "View source with" let me nominate Excel as the tool to open it with. Clumsy, but easier than copy-and-pasting an URL.
Yes, didn't mean to imply that I wouldn't check safe mode, just that I hadn't had time to do so yet. I will and will report back. Other links do come through just fine - only this particular type does not work - but I know it's important to go through all the steps. Thanks.