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  • 최종 답변자: eric_93

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Crash ID: bp-c6a06350-7fed-41e6-aca4-3d0762140822 Crash ID: bp-c659315a-37ba-4252-aff7-c7fc52140822 Crash ID: bp-8c15c395-c05d-4f96-a34f-b34f92140822 Crash ID: bp-7766bf81-8f4f-4a6a-aae0-908062140822 Crash ID: bp-98c7fbb6-b0ac-47d8-8b7d-eaca22140822

My firefox can't open and the crash reporter keeps on pop up... any solution with that ?

Crash ID: bp-c6a06350-7fed-41e6-aca4-3d0762140822 Crash ID: bp-c659315a-37ba-4252-aff7-c7fc52140822 Crash ID: bp-8c15c395-c05d-4f96-a34f-b34f92140822 Crash ID: bp-7766bf81-8f4f-4a6a-aae0-908062140822 Crash ID: bp-98c7fbb6-b0ac-47d8-8b7d-eaca22140822 My firefox can't open and the crash reporter keeps on pop up... any solution with that ?

선택된 해결법

hello eric_93, from the crash report you've submitted it seems like the crash might be adware/malware related. the file on your pc causing the crash is named datamngr.dll.

first, please go to the windows control panel / programs section and see if you have any toolbars, imesh, MediaBar, data manager or other similar suspicious programs installed - if so remove them...

afterwards please run a full scan of your system with different tools like the free version of malwarebytes, adwcleaner & microsoft safety scanner.

for some general info see Troubleshoot Firefox issues caused by malware

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선택된 해결법

hello eric_93, from the crash report you've submitted it seems like the crash might be adware/malware related. the file on your pc causing the crash is named datamngr.dll.

first, please go to the windows control panel / programs section and see if you have any toolbars, imesh, MediaBar, data manager or other similar suspicious programs installed - if so remove them...

afterwards please run a full scan of your system with different tools like the free version of malwarebytes, adwcleaner & microsoft safety scanner.

for some general info see Troubleshoot Firefox issues caused by malware

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Thank you very much ... it really help !!! Very thank youuu