Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Cannot view any videos. Get a green screen instead.

  • 1 답장
  • 1 이 문제를 만남
  • 1 보기
  • 최종 답변자: FredMcD

more options

I've tried several sites (YouTube, Facebook, PlannedParrothood) and all of a sudden they have all stopped working in playing videos. I get a bright green screen throughout the entire video, but can hear the audio and can also see the thumbnail of the progress bar playing. I'm using version 31.0 on Windows 7Pro. Videos worked properly until today.

I've tried several sites (YouTube, Facebook, PlannedParrothood) and all of a sudden they have all stopped working in playing videos. I get a bright green screen throughout the entire video, but can hear the audio and can also see the thumbnail of the progress bar playing. I'm using version 31.0 on Windows 7Pro. Videos worked properly until today.

모든 댓글 (1)

more options

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache

and

  • Remove Cookies Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences in the address bar and press enter.

  • Cache; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cookies; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences in the address bar and press enter

Select Advanced > General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.