Avatar for Username

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

이 쓰레드는 보존되었습니다. 만약 도움이 필요하시면 새로운 질문을 올려주세요.

Firefox crashes on start after last update

  • 1 답장
  • 7 이 문제를 만남
  • 1 보기
  • 최종 답변자: philipp

markusrex
markusrex
more options

After the most recent automatic update Firefox crashes each time I start it. Have deinstalled it, downloaded fresh Installation files, installed these - still crashes.

After the most recent automatic update Firefox crashes each time I start it. Have deinstalled it, downloaded fresh Installation files, installed these - still crashes.

선택된 해결법

hello markusrex, this seems to be fairly prolific startup crash at the moment. other affected users have reported that it's solvable through a clean reinstall:

  1. please try to uninstall firefox from the system control panel.
  2. then go to the firefox program folder (usually located at C:\Program Files (x86)\Mozilla Firefox) - delete the whole firefox program folder manually
  3. try reinstalling the browser with a fresh copy from https://www.mozilla.org/firefox/all/
문맥에 따라 이 답변을 읽어주세요 👍 2

모든 댓글 (1)

philipp
philipp
  • Moderator
more options

선택된 해결법

hello markusrex, this seems to be fairly prolific startup crash at the moment. other affected users have reported that it's solvable through a clean reinstall:

  1. please try to uninstall firefox from the system control panel.
  2. then go to the firefox program folder (usually located at C:\Program Files (x86)\Mozilla Firefox) - delete the whole firefox program folder manually
  3. try reinstalling the browser with a fresh copy from https://www.mozilla.org/firefox/all/